Alan Bueno
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Recent activity by Alan Bueno-
What Payment Options Do You Offer?
Credit Card Visa and Master (issued by Australian Banks, International cards are not accepted) Bank Transfer / PayID / Electronic Funds Transfer Visit Payment Methods for further information. Inte...
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Do You Ship Internationally And How Much Does It Cost?
We ship mainly to Australia but we can also ship internationally, however we can only accept International Money transfer The quickest way to determine shipping costs is to enter your shipping loc...
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Troubleshooting Temperature Issues in Your NugSmasher Mini
Troubleshooting Temperature Issues in Your NugSmasher Mini If your NugSmasher Mini is having difficulty reaching the desired temperature, it may be due to inadvertent changes to the PID (Proportion...
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Can I Click and Collect (Pick-up Order)?
Click & Collect is one of the services we can offer to customers. You should wait until you receive a confirmation email or SMS before going into the warehouse. A description of how the collection ...
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How To Process A Warranty Claim For Ardent?
Submit a warranty claim request here and send us a video and picture of the issue as well as a picture of the device’s serial number in case there is one. Upon receiving the request, one of our ag...
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How To Process A Warranty Claim For NugSmasher?
Submit a warranty claim request here and send us a video and picture of the issue as well as a picture of the device’s serial number in case there is one. Upon receiving the request, one of our ag...
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Why Is There Multiple Tracking Code When I Track My Order Online?
There should only be one tracking code for every order. If you happen to notice multiple tracking codes when you check the status of the shipping/delivery online it is due to an error within our fu...
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How to change Youcan Hit temperature settings from Fahrenheit to Celsius?
You can change the Yocan Hit device's setting from F° to C° by pressing the power button and up button to switch temperature scale Fahrenheit to Celsius
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What Is The Maximum/Minimum Capacity I Can Make At A Time?
Liquid capacity:The beaker of the POT can be filled up to 250 ml, allowing you to infuse a substantial amount of liquid. Herb capacity:The beaker of the POT can hold approximately 25 grams (0.9 oun...
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How Do I Know How Potent My Homemade Oil Is?
To determine the potency of your homemade oil, we recommend using our Potency Calculator. Please see this video for detailed instructions on how to calculate the potency of your infused oil.