How Do I Claim A Price Match?

A. Submit a ticket via our help center and make sure to include the following information:

• Competitor’s website
• Competitor’s current advertisement includes:
  • The Offers end date
  • Offer’s terms and conditions

B. Once the price match is verified, we will contact you with our offer.

• View our Price Match Policy

Competitor Qualifications

1. Be a registered Australian business with an Australian Business Number
2. Be registered for Goods and Services Tax (GST)

Competitor’s Offer Qualifications

1. Only products customers bring to the attention of The Green Box via a price-matching request
2. 100% identical products including condition and year of manufacture
3. In stock with competitors (excluding backorders)
4. Available for immediate purchase from the competitor
5. Not included in a bundle or bonus offer at the time of Price Matching
6. In stock with The Green Box (excluding backorders)

Competitor’s Offer Price Qualification

1. Must be the price for an individual unit
2. Must include GST, Shipping, Handling, and any other fees
3. Must be verifiable by The Green Box

For full details see our Price Match Policy

Do you price-match bundled items?

• No, we don’t. The competitor’s offer must match The Green Box’s listing 100%.

I found a cheaper price on Amazon and eBay, can you compete with the price?

• Price Matching is not available for products from eBay, Amazon, or any other marketplaces.

Please see our price match policy for more information.