A. Submit a ticket via our help center and make sure to include the following information:
- Competitor’s website
- Competitor’s current advertisement includes:
- The Offers end date
- Offer’s terms and conditions
B. Once the price match is verified, we will contact you with our offer.
- View our Price Match Policy
- Be a registered Australian business with an Australian Business Number
- Be registered for Goods and Services Tax (GST)
Competitor’s Offer Qualifications
- Only products customers bring to the attention of The Green Box via a price-matching request
- 100% identical products including condition and year of manufacture
- In stock with competitors (excluding backorders)
- Available for immediate purchase from the competitor
- Not included in a bundle or bonus offer at the time of Price Matching
- In stock with The Green Box (excluding backorders)
Competitor’s Offer Price Qualification
- Must be the price for an individual unit
- Must include GST, Shipping, Handling, and any other fees
- Must be verifiable by The Green Box
For full details see our Price Match Policy
Do you price-match bundled items?
- No, we don’t. The competitor’s offer must match The Green Box’s listing 100%.
I found a cheaper price on Amazon and eBay, can you compete with the price?
- Price Matching is not available for products from eBay, Amazon, or any other marketplaces.
Please see our price match policy for more information.