Depending on your shipping method, and the carrier delivering your parcel, your order will either be left in a safe and secure place at your delivery address, or a notification card will be left with details on how to retrieve your parcel.
If you're not going to be home, you can request for your eligible delivery to be left in a safe place at home. You'll get a notification about your missed delivery, so you can pick your item up in person.
AU Post will hold it at the Post Office for 10 business days before it gets returned to our warehouse.
They will drop a "we missed you" card to let you know that delivery was attempted. You can then arrange for redelivery or go to the depot to pick it up.