There should only be one tracking code for every order. If you happen to notice multiple tracking codes when you check the status of the shipping/delivery online it is due to an error within our fulfillment system. It generates multiple codes if the order has more than one item. However, this neither affects the time of delivery nor the order itself. You may try to check the tracking codes and see what tracking code is progressing - this usually means that it is the active tracking code for your order.
If you are unsure of the status of the delivery of your order, you may submit an inquiry ticket via our Help Center https://thegreenbox.zendesk.com/hc/en-us/requests/new
The Estimated Time to Resolve this known system issue is by the end of February 2023.